Shipping Policy

  • Shipping Rates

    RC Creative ships via UPS. Shipping for your order will be calculated based on the weight and dimensions of the items in your cart, your shipping address, and it’s distance from RC Creative’s location. Shipping charges are calculated automatically by UPS and RC Creative has no bearing over rates.

  • Free Shipping

    RC Creative offers free shipping on orders over $500.

  • Shipping Limitations

    RC Creative ships throughout the United States. We currently do not ship to other countries. If you aren’t located in the United States and would like to place an order please contact us for pricing and arrangements.

  • Order Fulfillment Timeframe

    RC Creative doesn’t keep inventory. Every item ordered from our store is hand-made as needed. This means that your item is made just for you and will be a unique creation. It also means we may need time to source material and build, assemble, and complete your order. We generally expect to ship your order within 14 days of payment. If meeting this deadline becomes problematic we’ll contact the customer through email to discuss the time frame in which we expect to fulfill their order.

    If you want to place an order and have a need for fulfillment to be expedited, please contact RC Creative to discuss your order and we’ll do our best to meet your needs.

  • I Haven’t Received my Order!

    If it’s been over two weeks since you placed your order and  you haven’t received notification that it’s been shipped, don’t hesitate to contact us. We’ll check into it and get your order fulfilled as soon as possible.